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CSR/Sales and Services Team Member

Purpose

The “Sales and Services Team Member” will identify and call potential contacts with
information regarding the client’s jobs website.

 

Responsibilities/Tasks

  • Identify potential clients through various mediums.
  • Conduct outbound phone calls.
  • Respond to inbound customer contact.
  • Promote the service to potential clients by discussing and answering
    questions regarding service features and promotions.
  • Be able to provide accurate comparisons between the client’s service and
    that of their competitors.
  • Organise, plan, and prioritise work to meet set targets, set from time to time
    by management.
  • Maintain a high level of professionalism as a primary contact of the client.
  • Comply with all company policies and operational procedures.
  • Follow the correct method of delivery of the “script”.
  • Ensure the data is kept up to date and accurate, including as many details as
    management require.
  • Have an intimate knowledge of the current functionality and limitations of
    the service and the site.
  • Know how to activate, log in and work with internal matches on the the
    client’s website.
  • Be proactive in regards to the business demands as requested by the customer.
  • Be available and flexible to the business needs in regards to rosters.
  • We expect open minded and open hearted Sales and Services Team Member
    in order to receive the training based on the business model.
  • The Sales and Services Team Member must keep accurate records of their
    individual work flow with regards to productivity and KPI’s.
  • The Sales and Services Team Member will be punctual in attendance and be
    ready and equipped to start work at time of commencement of a shift.
Application Form
Refer a friend

*Friend's Name

 

*Your name:

 

Friend's Email (optional)

 

*Friend's Mobile Number:

 

Information about your friend:

Expected Salary:
Availability:

PERSONAL INFORMATION


First Name:
Middle Name:
Last Name:

Email:

Mobile # :

City Address:

Birth date :

WORK EXPERIENCE


Company Name:

Company Address

Position Held:

Company Phone:

Period Covered(required)

Reason(s) for Leaving:

EDUCATION


Select Level

School:

Years Attended:

School Address:

Course Taken:

 Graduate Undergraduate

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